Most frequent questions and answers

no we do the shipping  just on europe and shipping is FREE .

We begin processing your order immediately after it has been placed, however, we ask for 3-4 business days for us to prepare and ship your item. Items are shipped from one of our 4 warehouses located in USA, UK and China Our worldwide free shipping generally takes around 15-30 business days from the shipment date. This time frame may vary depending on the country and package being delivered.

To check the status of your order,  contact us at INFO@CHOUCHOUTTE.COM and we will be more than happy to update you on the progress of your order and estimated delivery date

All tax & duties will be covered by us. If you are charged any duty/tax fees for your order, please send us a copy of the invoice so we can settle the charges.

If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.